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Automate Slack + Jira with GAIA

Create and track Jira issues directly from Slack conversations

Engineering teams report bugs and discuss incidents in Slack, but track them in Jira. The gap between these two tools means important issues get reported in Slack but never logged in Jira, and Jira updates don't reach the team where they're already collaborating.

GAIA makes Slack a full-featured Jira interface. Team members create issues from messages with an emoji reaction. Status updates flow back into the right Slack channels. Engineers can query and update Jira without leaving the conversation. The result is a tighter feedback loop between what the team discovers and what gets tracked.

5 things you can automate

Everything GAIA can do when Slack and Jira are connected.

1

Create Jira issues from Slack messages

React to any Slack message with a designated emoji or GAIA command and the message becomes a Jira issue instantly. GAIA formats the content, assigns the right project, and posts the issue link back into Slack.

2

Incident management from Slack

When an incident is discussed in a Slack channel, GAIA creates a tracking Jira issue, sets priority based on severity language in the conversation, and links the issue to the Slack thread for shared context.

3

Jira status updates to Slack

Issue transitions in Jira post real-time updates to designated Slack channels so the team knows when bugs are assigned, in progress, or resolved without checking Jira manually.

4

Query Jira from Slack

Ask GAIA in Slack for the status of specific issues, sprint progress, or open bugs in a project. GAIA queries Jira and returns a formatted summary so the team gets answers without switching apps.

5

On-call alert to Jira issue

When an on-call alert fires in Slack, GAIA creates a Jira incident issue automatically with the alert details, assigns it to the on-call engineer, and starts tracking time to resolution.

How to set it up

Connect Slack and Jira to GAIA in three steps.

  1. 1

    Connect Slack and Jira to GAIA

    Add GAIA to your Slack workspace and authorize your Jira account. Configure which Slack channels correspond to which Jira projects.

  2. 2

    Configure issue creation and notification rules

    Choose your issue creation triggers (emoji, command, or keyword detection) and specify which Jira status transitions should notify which Slack channels.

  3. 3

    Work in Slack, track in Jira automatically

    Team members interact with Jira from Slack while GAIA keeps both systems synchronized. Engineering context stays in Jira while team communication stays in Slack.

Frequently Asked Questions

Yes. You can ask GAIA in Slack to change assignee, update priority, add a comment, change status, or set a due date on any Jira issue. GAIA confirms each update in the Slack thread.


Explore individual integrations

Slack Integration

See everything GAIA can do with Slack, including triggers, actions, and ready-made workflows.

Jira Integration

Discover the full set of Jira automations available through GAIA.

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